Terms of Service

Welcome to gudoskd.

These Terms of Service govern your access to and use of the gudoskd website and purchases made through our online store.

The gudoskd website is operated by PENGYA TRADING CO., LIMITED.

By accessing our website, browsing products, placing an order, making a purchase, or otherwise using our services, you agree to these Terms, subject to any rights that cannot legally be excluded under the laws of the Hong Kong Special Administrative Region or other applicable mandatory laws.

Website Use

You agree to use our website only for lawful purposes and in accordance with applicable laws and regulations.

You must not:

Attempt unauthorized access
Interfere with website operations
Introduce malicious software or harmful code
Use the website for fraudulent purposes
Misuse payment, refund, or chargeback procedures
Impersonate another person
Infringe intellectual property rights
Collect information unlawfully
Violate applicable Hong Kong laws or regulations

Compliance with Hong Kong Laws

PENGYA TRADING CO., LIMITED intends to operate the gudoskd website and conduct its ecommerce activities in accordance with the applicable laws and regulations of the Hong Kong Special Administrative Region.

Our business activities may be subject to applicable Hong Kong requirements relating to:

Contracts and commercial transactions
Sale and supply of goods
Consumer protection
Trade descriptions and advertising
Electronic transactions
Personal data and privacy
Intellectual property
Payment processing
Fraud prevention
Online sales and ecommerce activities
Other applicable commercial and regulatory requirements

Where relevant, our business practices are intended to operate consistently with applicable requirements and principles arising under Hong Kong legislation, including:

Trade Descriptions Ordinance (Cap. 362)
Sale of Goods Ordinance (Cap. 26)
Electronic Transactions Ordinance (Cap. 553)
Personal Data (Privacy) Ordinance (Cap. 486)
Control of Exemption Clauses Ordinance (Cap. 71)

The application of any particular law depends on the nature and circumstances of the relevant transaction or activity.

Nothing in these Terms authorizes any activity that would violate applicable Hong Kong law.

If any provision of these Terms conflicts with a mandatory requirement of applicable Hong Kong law, the mandatory legal requirement will prevail to the extent of that conflict.

Product Information

We make reasonable efforts to provide accurate product information, including:

Product descriptions
Images
Specifications
Measurements
Colours
Materials
Prices
Availability information

However, minor differences may occur due to:

Screen settings
Photography conditions
Lighting
Manufacturing processes
Product batch variations
Manual measurements
Packaging changes
Product updates

Nothing in this section is intended to limit any rights available to customers under applicable Hong Kong law in relation to defective, incorrectly supplied, unsafe, or materially misdescribed products.

Prices

Prices are displayed in the currency shown on the website or during checkout.

Prices, promotions, discounts, and product availability may change from time to time.

The applicable price will normally be the price displayed when an order is submitted.

If a material pricing or product information error is identified before fulfillment, we may contact the customer and provide appropriate options, which may include correction, confirmation, cancellation, or refund.

Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

We reserve the right to review, decline, suspend, or cancel orders where reasonably necessary, including in situations involving:

Payment failure
Incorrect pricing information
Product availability problems
Suspected fraudulent activity
Unauthorized payment activity
Security concerns
Technical errors
Incorrect customer information
Legal or regulatory requirements

If we cancel an order that has already been paid for, the applicable payment will normally be refunded to the original payment method.

Payments

Customers must provide complete and accurate payment and billing information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment transactions may be processed through independent third-party payment providers.

Those providers may operate under their own:

Terms of service
Privacy policies
Security procedures
Payment processing requirements

Shipping

We provide:

FREE STANDARD SHIPPING ON ALL ORDERS

There is no minimum purchase requirement.

PENGYA TRADING CO., LIMITED fully and unconditionally covers the standard shipping cost for every order placed through gudoskd using our standard delivery service.

Estimated delivery:

15–20 business days

Delivery times are estimates and are not guaranteed arrival dates.

Please refer to our Shipping Policy for further information regarding:

Order processing
Tracking
Shipping delays
Delivery procedures
Lost or damaged shipments
Shipping address requirements

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect products, and eligible cancellations are governed by our Return & Refund Policy.

Nothing in our Return & Refund Policy or these Terms is intended to exclude, restrict, or remove any right or remedy that cannot legally be excluded under applicable Hong Kong law.

Consumer Protection

PENGYA TRADING CO., LIMITED aims to conduct its ecommerce activities fairly and transparently.

We make reasonable efforts to provide customers with clear and accurate information concerning:

Products
Prices
Promotions
Shipping
Delivery
Returns
Refunds
Material transaction terms

We do not intend to make false, misleading, or deceptive representations concerning products or services.

Nothing in these Terms is intended to waive, restrict, or eliminate any mandatory consumer protection right available under applicable Hong Kong law.

Personal Data and Privacy

Personal information collected through gudoskd will be handled in accordance with our Privacy Policy and applicable Hong Kong privacy and personal data requirements.

Where applicable, our handling of personal data is intended to comply with the Personal Data (Privacy) Ordinance (Cap. 486).

Personal information may be used for purposes including:

Order processing
Payment processing
Shipping and delivery
Customer service
Returns and refunds
Fraud prevention
Website operation
Security
Record keeping
Legal and regulatory compliance

Customers should review our Privacy Policy for further information regarding the collection, use, disclosure, retention, and protection of personal information.

Electronic Transactions

Orders, confirmations, notices, customer communications, and other transactions may be completed electronically through the gudoskd website or related systems.

Where applicable, our electronic business activities are intended to operate in accordance with applicable Hong Kong legal requirements concerning electronic transactions and electronic records.

Customers are responsible for ensuring that information submitted electronically is complete and accurate.

Intellectual Property

Website content, including:

Text
Images
Logos
Graphics
Designs
Product photographs
Website layouts
Promotional materials

may belong to gudoskd, PENGYA TRADING CO., LIMITED, or their licensors and may be protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, publication, distribution, or commercial exploitation may be prohibited.

Nothing in these Terms grants users ownership of intellectual property belonging to or licensed to PENGYA TRADING CO., LIMITED.

Prohibited Activities

You must not use gudoskd to:

Commit fraud
Violate applicable law
Distribute malicious software
Attempt unauthorized access
Interfere with website security
Impersonate another person
Collect information unlawfully
Abuse website functionality
Misuse payment, refund, or chargeback procedures
Infringe intellectual property rights
Submit deliberately false transaction information
Engage in conduct prohibited under applicable Hong Kong law

Third-Party Services

Our website may rely on third-party providers for services including:

Payment processing
Shipping
Logistics
Hosting
Analytics
Marketing
Fraud prevention
Technology services

Third-party services may be governed by their own terms and policies.

PENGYA TRADING CO., LIMITED is not responsible for independent acts or omissions of third-party providers except to the extent that such responsibility cannot legally be excluded.

Website Availability

We make reasonable efforts to maintain access to the gudoskd website.

However, uninterrupted operation cannot be guaranteed.

Temporary interruptions may occur because of:

Maintenance
Technical problems
Security incidents
Hosting failures
Network disruptions
Third-party service failures
Circumstances outside our reasonable control

Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

To the extent permitted by applicable Hong Kong law, PENGYA TRADING CO., LIMITED will not be responsible for indirect, incidental, special, or consequential losses arising solely from circumstances outside our reasonable control.

Any exclusion or limitation of liability contained in these Terms applies only to the extent permitted by Hong Kong law.

No Waiver of Statutory Rights

Nothing in these Terms is intended to waive, restrict, or remove any statutory right or legal remedy that cannot lawfully be waived under Hong Kong law.

If applicable Hong Kong law provides customers with greater mandatory rights than those stated in these Terms, those mandatory rights will prevail.

Governing Law

These Terms of Service, the operation of the gudoskd website, and transactions conducted through the website are governed by the laws of the Hong Kong Special Administrative Region.

The validity, interpretation, performance, and enforcement of these Terms will be determined in accordance with applicable Hong Kong law.

Nothing in this governing law provision is intended to remove or restrict any mandatory consumer, contractual, privacy, or statutory rights that cannot legally be excluded.

Dispute Resolution

If a dispute arises concerning:

An order
A payment
A product
Shipping
A return
A refund
Personal information
A service
These Terms

PENGYA TRADING CO., LIMITED and the customer are encouraged to first attempt to resolve the matter through good-faith communication and negotiation.

If the dispute cannot be resolved through negotiation, either party may pursue remedies available under applicable Hong Kong law.

Subject to any mandatory jurisdictional rights that cannot legally be excluded, disputes relating to these Terms may be submitted to the competent courts of the Hong Kong Special Administrative Region.

Severability

If any provision of these Terms is determined by a competent court or authority to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in effect to the extent permitted by applicable law.